At PAFSA we believe that learning is a lifelong journey — not a luxury, but a necessity. That’s why we proudly offer all our online courses completely free of charge to our Members.

We do this because we are deeply passionate about your growth, your future, and your worth.

Why Continuous Development Matters

In today’s fast-moving world, standing still is not an option. Skills need sharpening. Confidence needs boosting. And career paths are no longer linear — they’re dynamic, competitive, and constantly shifting.

That’s why continuous training isn’t just helpful — it’s powerful. It:

• Builds your confidence to take on more responsibility

• Strengthens your performance in your current role

• Opens doors to future opportunities

• Keeps you adaptable and resilient in a changing world

• Reaffirms your value — to your employer, and to yourself

And above all else — it reminds you that your growth matters.

Why PAFSA Offers Free Courses

We know how often support professionals are overlooked when it comes to training. Yet you are the engine rooms of your organizations — the fixers, the organisers, the planners, the protectors of process and productivity.

At PAFSA, we see you. And we believe you deserve to thrive, not just survive.

We offer these courses freely because we believe in removing barriers, not putting them up. We want to ensure that no one is held back by cost, distance, or doubt. Your only requirement? The desire to grow.

More Than Courses — A Community That Cares

When you become a PAFSA Member, you’re not just accessing training — you’re joining a network of like-minded professionals who uplift, support, and inspire each other. Every course you take is a step toward becoming not just more skilled, but more fulfilled.

List of our Courses

Skills for the New Employee

Facilitation Skills

Telemarketing: Using the Telephone as a Sales Tool

Meeting Management: The Art of Making Meetings Work

Strategic Planning

Survival Skills for the New Trainer

Overcoming Objections to Nail the Sale

Lean Process Improvement

Influence and Persuasion

Motivation Training: Motivating Your Workforce

Building Better Teams

Conflict Resolution: Getting Along in the Workplace

Negotiating for Results

Crisis Management

Creating a Top-Notch Talent Management Program

Employee Accountability

Tough Topics: Talking to Employees about Personal Hygiene

Bullying in the Workplace

Selling Smarter

Research Skills

Writing Reports and Proposals

Time Management

Successfully Managing Change

Mastering the Interview

Giving Effective Feedback

Disability Awareness: Working with People with Disabilities

Coaching and Mentoring

The Minute Taker’s Workshop

Emotional Intelligence

Communication Strategies

Business Writing That Works

Conquering Your Fear of Speaking in Public

Closing the Generation Gap in the Workplace

Balanced Scorecard Basics